Hum for Service Providers

MDU internet doesn’t have to be one-size fits all. Finally, a platform for service providers with the flexibility your customers require.

Increase Take Rates

Beat your competitors before the “Jump Ball Moment” even occurs by engaging potential new subscribers before they’ve moved into the building. Then, make it ridiculously easy for them to check off a major item from their moving checklist - procuring internet.

a archery arrow hitting a bullseye

Reduce acquisition costs and resources

Hum enables hyper-targeted marketing to residents who have signed a lease but haven’t moved in yet. Focus your marketing dollars on timely, personalized, digital communication instead of mail that’s addressed to the “Current Resident.”

Improve ARPU in each new and existing MDU deployed

Provide a true e-commerce experience. Provide a timely upgrade offer at the point of sale or co-sell ancillary products and services.

checkout page with an automatic upgrade prompt
buildings showing more MDUs getting sold

Sell more MDUs

Differentiate by providing a world class user interface to property managers, giving them unprecedented transparency for their telecom contracts.  

Engage new subscribers digitally - just how they’d prefer it

FAQs

These are the most commonly asked questions about working with Hum. Send us a note if you don’t see your question here!

What network hardware do you support?

Hum supports popular Passive Optical Network (PON), ActiveE, and carrier/service provider WiFi platforms. If we don’t support a hardware vendor you are currently utilizing, we are usually able to build the integration quickly.

How much does Hum cost?

Please reach out to our team to learn more about Hum pricing.

Where is Hum available?

Hum is a software only service and works with service providers and residential communities throughout the U.S. and Canada. Contact us to learn more about becoming a Hum-enabled service provider.

Can Hum be branded / white-labeled?

Yes! Hum can be customized on a global or property level for complete control of the branding of the resident and property management portals.

Does Hum support bulk and non-bulk MDU service (resident choice)?

Yes! Hum’s flexible solution supports all types of service for residential properties.

Smarter Subscriber Acquisition

Hum is the world’s first growth engine for multifamily internet providers. Connect with us to find out how we can partner to win by providing a better community internet experience.